Introduction
Like many of you, I just got my hands on the new S23 Ultra. And let me tell ya, it’s one sweet device. That display? chef’s kiss. But I ran into an annoying issue – my S Pen just wouldn’t connect properly. I’d take it out to jot down some notes and nada – nothing. A premium phone with a premium stylus that just wouldn’t sync up. Not cool. After some digging, I finally figured out a few simple yet powerful solutions. And in this article, I’m going to show you exactly what to do if your S23 Ultra S Pen stops connecting or pairing so you can get back to doodling and scribbling on that gorgeous screen. It only takes a few quick steps to get that silky S Pen feeling working again. Let’s dive in!
Basic Check Before Troubleshooting
Troubleshooting Guide To Fix: Samsung S23 Ultra S Pen Not Connecting
1. Reset S Pen
To address connectivity issues, resetting the S Pen is a helpful solution. You can reset your S Pen by Opening Settings App > Advanced Features > S Pen > Toggle on the Air Action > Tap on Three Vertical Dot at the top right side > Tap Reset S Pen. Now Follow the on-screen prompt to insert the S Pen for resetting and reconnecting it properly.
2. Turn ON “Keep S Pen Connected”
If your S Pen keeps disconnecting from your mobile then this feature ensures seamless connectivity and enhances the overall functionality of your S Pen, improving user experience.
By default, this option is turned off to save battery in S Pen settings.
Step 1
Open Settings App
Step 2
Tap Advanced Features
Step 3
Scroll Down and choose “S Pen”
Step 4
Select “More S Pen settings”
Step 5
Now toggle the switch ON “Keep S Pen connected”
Step 6
Restart your Device
3. Remove Screen Protector
To resolve S Pen connection issues on your Samsung Galaxy S23 Ultra, first, ensure you’re not using a third-party screen protector because it can act as a barrier between the phone’s display and your S Pen. Remove the screen protector.
4. Check for S Pen Software Update
Samsung pushes software updates to improve the S pen experience and fix errors or bugs. You can download and install software updates by following given steps:
Step 1
Open Settings Apps
Step 2
Go to Advanced Features
Step 3
Tap S Pen
Step 4
Scroll Down and choose “About S Pen”
Step 5
Tap “S Pen software update”
5. Reboot in Safe Mode
Rebooting your Galaxy Device in Safe Mode can help you solve S Pen connection issues by disabling third-party apps and services that are causing interference to S Pen. If the S Pen connects with your device and functions properly in Safe Mode then uninstall the third-party app that you recently installed. Follow the steps to boot into safe mode:
Step 1
Press and hold the Power Button
Step 2
Tap and Hold the Power icon until the Safe Mode Icon appears.
Step 3
Tap on Safe Mode
6. Wipe Cache Partition
Performing a Wipe Cache Partition on the device may fix the S Pen connection issue. This will help you clear any corrupt cache on the device.
7. Factory Reset
By resetting, your phone will return to its original state and configuration clearing any bugs or corrupt data. After resetting try again to connect S Pen on your device. You can also connect your S Pen to another Galaxy S23 Ultra this will help you to determine whether the problem lies within S Pen or S23 Ultra.
Note: Factory Reset will wipe out your personal data, make sure you backed up your data.
Step 1
Open Settings
Step 2
Scroll down and go to General Management
Step 3
Tap Reset
Step 4
Choose Factory Reset
Step 5
Reset and confirm your PIN or Password
Seeking Further Help
If you are still not able to fix the Connection issue on your S Pen then we recommend you to:
- Seek professional assistance or Contact Samsung Support.
- Visit the Samsung Community Forum or check in the Samsung Members App to see additional solutions
- Visit the Samsung Service Center to repair hardware issues.
Conclusion
In addressing the Samsung S23 Ultra S Pen connection issue, users can troubleshoot by resetting the S Pen and checking advanced features in the settings. Clearing the cache, ensuring proper charging, and navigating pen settings via the Samsung Members app may resolve the problem. If issues persist, contacting Samsung support for expert assistance is recommended. Future directions could involve software updates to enhance the pen’s connectivity and user experience on the Galaxy S23 Ultra.
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