Introduction
Is your phone gone to Monk mode? Not receiving calls from the outside world, is like showing you “Error 404: World Not Found”. We’ve got the lowdown on fixing the A54’s call conundrum. Buckle up as we dive into the galaxy of troubleshooting, where dropped calls are the unwanted asteroids in our cosmic smartphone journey. Let’s get your A54 back on the call map!
Basic Checks Before Troubleshooting
Before scrolling down make sure you check the conditions listed below:
- Turn Off Airplane Mode, if the airplane mode is ON you will not be able to make calls or receive them.
- Restarting your Phone can also resolve this issue without applying additional Troubleshooting Methods.
- Make sure you’re in an area with good coverage and service status, take a look at network signal bars.
- Make sure your device is on the latest Software, and check for Software Updates.
Troubleshooting Samsung A54 Not Receiving Calls
1. Re-Insert SIM Cards
A simple act of re-inserting your SIM card can fix this issue. To remedy this, power down your device, locate the SIM card tray, use the ejector tool to eject the tray, carefully remove the SIM card, and then insert again it securely.
2. Disable Do Not Disturb Mode
Disabling the “Do Not Disturb” mode on your Samsung Galaxy smartphone can resolve issues with receiving calls, as this mode blocks or mutes incoming calls. Follow the given steps:
Step 1
Open the Settings App
Step 2
Go to Notifications
Step 3
Tap on Do Not Disturb
![Diable Do Not Disturb Mode](https://gadgetsexpo.org/wp-content/uploads/2024/01/Diable-Do-Not-Disturb-Mode-461x1024.png)
Step 4
Toggle the Switch to Off
![Diable Do Not Disturb Mode](https://gadgetsexpo.org/wp-content/uploads/2024/01/Screenshot_20240101_194101_Settings-1-461x1024.jpg)
3. Check the Block Number List
If you are not receiving calls from specific numbers then you need to check if the numbers are enlisted in the Block list or not. Follow the given steps:
Step 1
Open the Phone App
Step 2
Tap on Three vertical dots at the top-right side corner.
Step 3
Tap on Settings
![Setting](https://gadgetsexpo.org/wp-content/uploads/2024/01/Setting-1-edited.png)
Step 4
Select Blocked Numbers
![Block Number](https://gadgetsexpo.org/wp-content/uploads/2024/01/Block-Number-edited.png)
Step 5
Turn Off the switch to disable Block List or Remove the number from Block List
![Disbale Block Number](https://gadgetsexpo.org/wp-content/uploads/2024/01/Disbale-Block-Number-edited.png)
4. Clear the Cache of Phone App
Sometimes the cache of the app can be corrupted or outdated leading to failure of functionality. Follow the steps below:
Step 1
Tap and Hold on the Phone App Icon
Step 2
Choose App Info
![App Info](https://gadgetsexpo.org/wp-content/uploads/2024/01/App-Info-461x1024.png)
Step 3
Go to Storage
![Storage](https://gadgetsexpo.org/wp-content/uploads/2024/01/Storage-edited.png)
Step 4
Touch “Clear Cache”
![Clear Cache](https://gadgetsexpo.org/wp-content/uploads/2024/01/Clear-Cache-1-461x1024.png)
5. Reset Network Settings
By resetting Network Settings your Galaxy phone will reconfigure to the stock state. Resetting network settings essentially clears all personalized configurations related to Wi-Fi, Mobile data, and Bluetooth. Follow the steps given below:
Step 1
Go to Settings
Step 2
Scroll down and tap on General Settings
Step 3
Tap on Reset
![Reset](https://gadgetsexpo.org/wp-content/uploads/2023/12/Reste-edited-1-576x1024.png)
Step 4
Choose Reset Network Settings
![Reset Network Setting](https://gadgetsexpo.org/wp-content/uploads/2023/12/Reset-Network-Setting-edited-1-575x1024.png)
6. Try Different SIM Card
Test your SIM card by using a different SIM card in your phone and check if you can make or receive calls. You can also insert your original SIM card in a different phone and test it again this will help you determine if you have a faulty SIM card.
7. Contact your Mobile Carrier
If the above solutions didn’t work for you then you need to contact the current Mobile Carrier to further investigate this issue.
Still Facing Issues with Calls, Find more Troubleshooting Techniques Here.
Seeking Further Help
If your Galaxy Device is unable to make or receive the calls then we recommend you to
- Contact Samsung Support for professional assistance.
- Go to the Samsung Community Forum to see if others have additional issues.
Conclusion
In conclusion, addressing the Samsung Galaxy A54 not receiving calls issue involves implementing essential troubleshooting steps outlined in the article. Users must check network connectivity, update software, and review call settings. These measures are crucial for resolving the problem. You can again be part of the world by receiving calls from your friends and family.
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